Shipping Policy
Thank you for shopping with Metrostate Shop! We’re committed to ensuring your order arrives safely and promptly. Please review our shipping policy below.
Shipping Regions
We currently ship to all major regions within USA. For international shipping inquiries, please contact our support team at metrostateshop@outlook.com.
Processing Time
Orders are typically processed within 1–3 business days. Custom or made-to-order items may require additional processing time; estimated lead times will be clearly stated on the product page.
Shipping Rates & Delivery Times
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
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Free Shipping: Available on orders over 50
Shipping rates are calculated at checkout based on the size, weight, and destination of your order.
Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with tracking information. You can also track your order status through your account on our website.
Delivery Issues
If your order arrives damaged or you experience delivery issues, please contact us within 48 hours at metrostateshop@outlook.com so we can resolve the issue promptly.
Backorders & Pre-Orders
Items on backorder or pre-order will be shipped as soon as they become available. We’ll keep you updated with expected delivery dates and status changes.
If you have any questions about shipping or delivery, don’t hesitate to reach out. We’re here to help!